Frequently Asked Questions
Everything you need to know about your next favorite outfit.
How do I determine my correct size?
We provide a detailed size guide on every product page. We recommend measuring yourself and comparing it to our size chart, as our signature 'Lady Shake' fits are designed to be true to size with a slight tailored edge.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Express options are available at checkout if you need your items sooner for a special event.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How should I care for my garments?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions can be found on the inner label of each garment.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Afterpay and Klarna to make your shopping experience seamless.