Returns & Exchanges
At The Lady Shake, we want you to love your fashion finds, which is why we offer a 30-day return window for items in their original, unworn condition. Whether the fit isn't quite right or you've changed your mind, our streamlined process ensures your exchange or refund is handled with ease.
Check Eligibility
Ensure your items are unworn, unwashed, and still have the original tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack and Ship
Securely package your items and attach the prepaid shipping label provided via our portal before dropping it off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing